All Posts

First responders, including law enforcement officers, fire personnel, EMTs, and other emergency response professionals, face unique...

When you think of a crisis consulting business, therapy might not be the first service that comes to mind. However, at Schilling Crisis...

In times of crisis, whether it be a natural disaster, a public safety threat, or a mental health emergency, businesses and government...

When faced with a crisis or a potentially volatile situation, having the right training and skills to de-escalate the circumstances can...

In today's fast-paced world, being equipped with the right skills to effectively de-escalate crisis situations is crucial. Whether you...

Stephanie Schilling and her Sacramento Sheriff's Office partner, as part of the Co-response Crisis Intervention Team, 2022 Every day, across communities, there is a quiet volume of calls for service that don’t fit neatly into any single category. They are not always crimes. They are not always medical emergencies. They are not always “mental health calls” in the way systems like to define them. They are people. A person standing on a freeway overpass, debating whether today i

“Compassionate policing” gets talked about as if it’s a personality trait—some officers “have it,” others don’t. We pin it on the individual: the “good” cop who took extra time, the “bad” one who didn’t. Compassion that depends on the mood, shift, or personality of whoever shows up is fragile. Compassion that’s built into the system is durable. Compassionate policing is not just being nice on scene. It’s designing a public safety system where the default  response to crises i

If you’re a parent who has ever said, “I can’t control my kid—they’re going to do what they’re going to do,”  or “You can’t prepare for what they’re going to do,”  you are far from alone. I hear versions of these statements almost daily in my private practice. They usually come from exhausted, overwhelmed caregivers who love their children, but feel stuck—especially when their kids are struggling with anger, defiance, school refusal, peer conflict, or risky behaviors. But her

In moments of crisis, your emotional response can shape the outcome significantly. Mastering rational detachment—a skill that allows professionals to remain calm and focused—can enhance your ability to manage many high-pressure situations. This guide will provide you with practical strategies to develop rational detachment, helping you navigate crises effectively and with confidence. Understanding Rational Detachment Rational detachment means keeping a cool head in stressful

Image Credit: Stephanie Schilling Introduction Some law enforcement agencies in the area are making drastic changes to their policies...

In today’s world, mental health challenges are more visible than ever, highlighting the need for a collaborative approach in crisis...

In our rapidly changing work environment, prioritizing employee mental well-being is more important than ever. Research shows that a...